Life Lesson #5: Unlearning to Learn

Most professional advisors develop certain habits and ways of working, over time, that become inviolate components of professional practice as automatic processes in their service delivery. Standardised services become commoditised services.  Commoditised services are easily duplicated, rapidly devalued, readily purloined, and ultimately replaced by clients always looking for quicker, cheaper, more accessible solutions. The practices […]

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