Family Business Conflict Video No 9: Relationship Interplay’s. By Jon Kenfield. Solutionist.

Common Causes of Family Conflict & How to Deal with Them.

Video 9: Relationship Interplay’s.

  • Family Business continues relationship pressures present in the family into the business – very different contexts with antagonistic drivers.
  • Family hierarchy: starts age-based, increasingly personality-based.
  • Family Business hierarchy: starts age-based, personality-based, power-based (rather than merit-based) (family/business lifecycle).
  • Solution: Mediation if there’s serious conflict – family history & personalities considered carefully.

HR best practice: commercial / merit-based roles, responsibilities, authorities and accountabilities. Reporting lines. Detailed Job Descriptions for everyone.

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