Category: Videos
Family Business Mediator Video No 30: Implementing Change in Business in the Family.
Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video No 30: Implementing Change in the Business / in the Family By Jon Kenfield. Solutionist. • Family businesses are often quite isolated in their own bubble of family, business and industry. • They can be very good at what […]
Read MoreFamily Business Mediator Video No 29: Rules of Engagement: Family to Business.
Common Causes of Family Business Conflict & What to Do About Them. Video No 29. Rules of Engagement: Family to Business. By Jon Kenfield. Solutionist • Family business = private business, legal & practical ability to do whatever. • Founder generation often doesn’t feel the need to formalise policies and procedures because they have complete […]
Read MoreFamily Business Mediator Video No 28: Expectations & Entitlements.
Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video No 28. Expectations & Entitlements. By Jon Kenfield. Solutionist. • Family membership may create unjustified and unsupportable expectations of rewards or benefits from the business – cars, phones, credit cards for personal expenses etc. These are sometimes caused by […]
Read MoreFamily Business Mediator Video No 27: Employing Family Members.
Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video No 27: Employing Family Members. By Jon Kenfield. Solutionist. • Family business = private business, legal & practical ability to do whatever. • Prime reason for many family businesses’ existence is to provide employment for family members, (especially those […]
Read MoreFamily Business Mediator Video No 26: Modernising & Professionalising the Business.
Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video No 26: Modernising & Professionalising the Business. By Jon Kenfield. Solutionist. • Clash between old and new, conservative and progressive, positive and negative, proactive and reactive. • Usually an inter-generational, age-based issue. • Incumbents are invested in past and […]
Read MoreFamily Business Mediator Video No 25: Competing Financial Interests – Family Vs Business Needs.
Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video 25: Competing Financial Interests – Family Vs Business Needs. By Jon Kenfield. Solutionist • Classic cause of conflict – competing financial needs and interests. Family needs money to live on; business needs money to ensure sustainable trading. • Family […]
Read MoreFamily Business Mediator Video No 24: Confusing Roles: Owners, Leaders, Managers & Employees.
Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video No 24: Confusing Roles: Owners, Leaders, Managers & Employees. The Dotted Line! By Jon kenfield. Solutionist. • Conflict flows from confusion and attacks. • A fundamental source of confusion is lack of role clarity. • Another revolves around unjustified […]
Read MoreNatalie Armstrong Interview with Jon Kenfield. Family Business Mediator. Solutionist.
Jon talks with Natalie Armstrong, speaker and author of “The Essential Guide to Marketing Your ADR Practice” about the origin and meaning behind the word ‘Solutionist’.
Read MoreFamily Business Mediator Video No 23: Ages & Stages, Conflicting Financial Needs. By Jon Kenfield.
Common Causes of Family Conflict & What to Do About Them. Video No 23. Ages & Stages – Conflicting Financial Needs. Major cause of conflict – generated by different needs during different ages & stages, compounded by life’s usual complexities. When young – home & mortgage / family / school fees / collecting “toys” + […]
Read MoreFamily Business Mediator Video No 22: Differences Needs, Wants & Interests Video By Jon Kenfield.
Video 22. Differences: Needs, Wants & Interests | Perspectives & Behaviours | Respect & Rewards. Arguments and conflicts come from lack of: Shared Visions, Plans, Goals & Commitments. Shared Visions Goals, Strategies & Plans are aspirational focal points that start with built consensus & are sustained by continuing effort & performance. Lack of … leaves […]
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