Blog
Family Business Mediator Video No 28: Expectations & Entitlements.
Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video No 28. Expectations & Entitlements. By Jon Kenfield. Solutionist. • Family membership may create unjustified and unsupportable expectations of rewards or benefits from the business – cars, phones, credit cards for personal expenses etc. These are sometimes caused by […]
Read MoreFamily Business Mediator Video No 27: Employing Family Members.
Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video No 27: Employing Family Members. By Jon Kenfield. Solutionist. • Family business = private business, legal & practical ability to do whatever. • Prime reason for many family businesses’ existence is to provide employment for family members, (especially those […]
Read MoreFamily Business Mediator Video No 26: Modernising & Professionalising the Business.
Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video No 26: Modernising & Professionalising the Business. By Jon Kenfield. Solutionist. • Clash between old and new, conservative and progressive, positive and negative, proactive and reactive. • Usually an inter-generational, age-based issue. • Incumbents are invested in past and […]
Read MoreFamily Business Mediator Video No 25: Competing Financial Interests – Family Vs Business Needs.
Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video 25: Competing Financial Interests – Family Vs Business Needs. By Jon Kenfield. Solutionist • Classic cause of conflict – competing financial needs and interests. Family needs money to live on; business needs money to ensure sustainable trading. • Family […]
Read MoreFamily Business Mediator Video No 24: Confusing Roles: Owners, Leaders, Managers & Employees.
Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video No 24: Confusing Roles: Owners, Leaders, Managers & Employees. The Dotted Line! By Jon kenfield. Solutionist. • Conflict flows from confusion and attacks. • A fundamental source of confusion is lack of role clarity. • Another revolves around unjustified […]
Read MoreNatalie Armstrong Interview with Jon Kenfield. Family Business Mediator. Solutionist.
Jon talks with Natalie Armstrong, speaker and author of “The Essential Guide to Marketing Your ADR Practice” about the origin and meaning behind the word ‘Solutionist’.
Read MoreFamily Business Mediator Video No 23: Ages & Stages, Conflicting Financial Needs. By Jon Kenfield.
Common Causes of Family Conflict & What to Do About Them. Video No 23. Ages & Stages – Conflicting Financial Needs. Major cause of conflict – generated by different needs during different ages & stages, compounded by life’s usual complexities. When young – home & mortgage / family / school fees / collecting “toys” + […]
Read MoreFamily Business Mediator Video No 22: Differences Needs, Wants & Interests Video By Jon Kenfield.
Video 22. Differences: Needs, Wants & Interests | Perspectives & Behaviours | Respect & Rewards. Arguments and conflicts come from lack of: Shared Visions, Plans, Goals & Commitments. Shared Visions Goals, Strategies & Plans are aspirational focal points that start with built consensus & are sustained by continuing effort & performance. Lack of … leaves […]
Read MoreFamily Business Mediator Video No 21: Parents as Bosses: Nature vs Nurture vs Independence.
Nature vs nurture goes back to the Greeks: innate qualities vs learned / conditioned behaviours and abilities. During the growing up years, Nature and Nurture interact within the Family System to shape individual personalities and core family dynamics. The results can cause serious conflict when they move into a business system, where consequences are magnified. […]
Read MoreFamily Business Mediator Video No 20: Family Systems & Skills. Teamwork. By Jon Kenfield.
Video 20. Family Systems & Skills – Teamwork. Families tend to assume that their “familyness” means they naturally work well as a team, but the reality is often far from the belief – which easily leads to conflict when expectations are seriously mismatched and badly unmet. The quality of teamwork has a lot to do […]
Read More
