Jon Kenfield, Author at The Solutionist Group

Mediator – The Flexible, Skilled, Facilitative Dispute Resolver

Mediation is a fully facilitated, solution-oriented, constructive negotiation processes, managed by a skilled, neutral Mediator. It’s the most commonly used dispute resolution process in Australia, with many thousands of cases resolved each year. The Mediator’s goal is to guide the parties to a solution they have developed and agreed for themselves – one that addresses […]

Mediation Services – Fast, Efficient, Cost-Effective Dispute Resolution

Mediation is the most commonly used dispute resolution process in Australia, with many thousands of cases resolved each year. The process comes in many forms, so it’s important to understand what you’re getting into before signing up. Our Mediations are solution-oriented, constructive negotiation processes, facilitated by an expert, neutral Mediator. We guide parties to agreed […]

Mediation – Effective Dispute Resolution

Mediation is the most commonly used dispute resolution process in Australia, with many thousands of cases resolved each year. The process comes in many forms, from institutional to private, and from rigid to highly flexible. Individual mediation styles range from passive, to directive, to highly engaged. It’s important to clearly understand what you’re getting into […]

Family Structures – Professionalising Business Families

Best Practice recommends creating family structures that are appropriate to the style, needs and resources of each individual family. The bodies that make up the family structure provide leadership and strategic decision-making on issues that affect the family, as a family. We use separate structures in the family and in the business to raise a […]

Family System Interventions – Delivering Advice and Conflict Resolution

Family System complexities play out, in their own sweet time, like a staged drama: Family systems constantly strive to achieve balance, or at least try to find their own natural level of comfort and stasis. The more enmeshed and engaged family members are in the family system, the more a weakness in one area of […]

Family Systems – A Systems Approach to Understanding How Families Work

A “system” describes any collection of component parts that inter-connect and inter-act. The traditional 3 Circle Model of Family Business describes family business systems, and locates each participant’s place in it, in a formal, legal sense. This neat way of classifying things, which works well for lawyers and accountants, is subject to the following observations: […]

Arbitration Services – Businesslike Efficiency and Effectiveness

Arbitration: Parties to a dispute agree to appoint an independent person (ideally an expert in the subject matter of the dispute) to gather information (using documents and/or in person), to make legally binding decisions about any issues in dispute. Ideally, Arbitration Services are specified in a contract, as part of an agreed dispute resolution process. […]

Arbitration – Great Process … but use only as intended

The arbitration process has been in use around the world for hundreds of years. In essence, parties to a dispute agree to appoint an independent person (ideally an expert in the subject matter of the dispute) to gather information from all relevant sources in order to make a legally binding decision on the referred issues, […]

Family Business Plans – The Plan for the Business

“When you don’t know where you’re going, any path will take you there”. Lewis Carroll (ish) Family Plans, and Family Business Plans, are short, medium and long range plans for: (a) the family (10 to 100 years) and (b) the family business (1 to 10 years). They should be developed independently – to emphasise and […]

Family Plan – The Plan for the Family

“When you fail to plan you are planning to fail” Benjamin Franklin. Plan: a set of decisions about things to be done in the future to achieve an identified goal. Family Plan: what the family wants to achieve for its members, and for the family as a whole, over at least the next 25 years. […]