Family Business Mediator Video No 26: Modernising & Professionalising the Business.

Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video No 26: Modernising & Professionalising the Business. By Jon Kenfield. Solutionist. • Clash between old and new, conservative and progressive, positive and negative, proactive and reactive. • Usually an inter-generational, age-based issue. • Incumbents are invested in past and […]

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Family Business Mediator Video No 25: Competing Financial Interests – Family Vs Business Needs.

Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video 25: Competing Financial Interests – Family Vs Business Needs. By Jon Kenfield. Solutionist • Classic cause of conflict – competing financial needs and interests. Family needs money to live on; business needs money to ensure sustainable trading. • Family […]

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Family Business Mediator Video No 24: Confusing Roles: Owners, Leaders, Managers & Employees.

Common Causes of Family Business Conflict & What to Do About Them. Family Business Mediator Video No 24: Confusing Roles: Owners, Leaders, Managers & Employees. The Dotted Line! By Jon kenfield. Solutionist. • Conflict flows from confusion and attacks. • A fundamental source of confusion is lack of role clarity. • Another revolves around unjustified […]

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Natalie Armstrong Interview with Jon Kenfield. Family Business Mediator. Solutionist.

Jon talks with Natalie Armstrong, speaker and author of “The Essential Guide to Marketing Your ADR Practice” about the origin and meaning behind the word ‘Solutionist’.

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Family Business Mediator Video No 23: Ages & Stages, Conflicting Financial Needs. By Jon Kenfield.

Common Causes of Family Conflict & What to Do About Them. Video No 23. Ages & Stages – Conflicting Financial Needs. Major cause of conflict – generated by different needs during different ages & stages, compounded by life’s usual complexities. When young – home & mortgage / family / school fees / collecting “toys” + […]

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Family Business Mediator Video No 22: Differences Needs, Wants & Interests Video By Jon Kenfield.

Video 22. Differences: Needs, Wants & Interests | Perspectives & Behaviours | Respect & Rewards. Arguments and conflicts come from lack of: Shared Visions, Plans, Goals & Commitments. Shared Visions Goals, Strategies & Plans are aspirational focal points that start with built consensus & are sustained by continuing effort & performance. Lack of … leaves […]

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Family Business Mediator Video No 21: Parents as Bosses: Nature vs Nurture vs Independence.

Nature vs nurture goes back to the Greeks: innate qualities vs learned / conditioned behaviours and abilities. During the growing up years, Nature and Nurture interact within the Family System to shape individual personalities and core family dynamics. The results can cause serious conflict when they move into a business system, where consequences are magnified. […]

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Family Business Mediator Video No 20: Family Systems & Skills. Teamwork. By Jon Kenfield.

Video 20. Family Systems & Skills – Teamwork. Families tend to assume that their “familyness” means they naturally work well as a team, but the reality is often far from the belief – which easily leads to conflict when expectations are seriously mismatched and badly unmet. The quality of teamwork has a lot to do […]

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Family Business Mediator Video No 19: Family Systems & Skills – Respect & Trust. By Jon Kenfield.

Common Causes of Family Conflict & How to Deal with Them. Video 19. Family Systems & Skills – Respect & Trust. Families & family businesses tend to believe that their “familyness” automatically confers high levels of honesty, integrity, respect & trust, where sometimes the very opposite is in play: very low levels mutual trust due […]

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Family Business Mediator Video No 18: Family Systems & Skills. Decision Making. By Jon Kenfield.

Common Causes of Family Conflict & How to Deal with Them. Video 18. Family Systems & Skills – Decision Making. Issues with decision-making are a major cause of conflict in many business families, both in the family and in the business. Charismatic business leaders can get drunk on power, which may lead to suboptimal business […]

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