Video 18: Family Systems & Skills. Decision Making. By Jon Kenfield. Family Business Mediator.

Common Causes of Family Conflict & How to Deal with Them.

Video 18. Family Systems & Skills – Decision Making.

  • Issues with decision-making are a major cause of conflict in many business families, both in the family and in the business.
  • Charismatic business leaders can get drunk on power, which may lead to suboptimal business decisions and seriously dysfunctional family decisions.
  • A major cause of conflict lies in decisions that appear to have been made collectively, and are then unilaterally overruled. Family members and employees can lose all faith in the process.
  • Solution: provide the family and/or the business with a decision-making workshop leading to the adoption of a settled problem-solving and decision-making process.

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